Terms of Service

Last updated: December 18, 2025

1. Acceptance of Terms

By accessing or using zuro healthcare ("zuro", "Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

zuro is a healthcare management platform that allows users to:

  • Store and organize medical records digitally
  • Scan and extract information from prescriptions
  • Set medication reminders
  • Book appointments with healthcare providers
  • Access medicine information and alternatives
  • Share health records with authorized healthcare providers

3. User Accounts

3.1 Registration

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Types

  • Patient Accounts: For individuals to manage personal health records
  • Doctor Accounts: For healthcare professionals to manage patients and prescriptions
  • Hospital Accounts: For healthcare facilities to manage services and staff

3.3 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. User Responsibilities

You agree to:

  • Provide accurate health information
  • Use the Service only for lawful purposes
  • Not share account credentials with others
  • Not upload malicious content or malware
  • Not attempt to access other users' data without authorization
  • Comply with all applicable healthcare regulations

5. Healthcare Disclaimer

⚠️ Important Medical Disclaimer

zuro is a health record management tool, NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

  • Medicine information provided is for educational purposes only
  • Prescription scanning uses AI and may contain errors - always verify with your pharmacist
  • Drug interactions and alternatives shown are suggestions, not prescriptions
  • Never disregard professional medical advice based on information from this app

6. Subscription Plans & Payments

6.1 Free Tier

Patient accounts are free forever for basic features including record storage, prescription scanning, and appointment booking.

6.2 Premium Plans

Healthcare providers (doctors, hospitals) may subscribe to paid plans for advanced features. Subscription fees are billed monthly or annually as selected.

6.3 Refund Policy

We offer a 7-day money-back guarantee for new subscriptions. After 7 days, fees are non-refundable. Contact support for refund requests.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by zuro healthcare and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all health records and documents you upload to the platform.

8. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. By using zuro, you consent to our data practices as described therein.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.

You may delete your account at any time from Settings. Upon deletion, your data will be removed within 30 days, except where retention is required by law.

10. Limitation of Liability

To the maximum extent permitted by law, zuro healthcare shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

We do not guarantee the accuracy of AI-extracted prescription data or medicine information. Users are responsible for verifying all health-related information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance.

13. Contact Information

For questions about these Terms, please contact us:

zuro healthcare

Email: legal@zuro.health

Address: Vadodara, Gujarat, India