1. Introduction

zuro healthcare ("zuro", "we", "us", or "our") is committed to protecting your privacy and the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare management platform.

By using zuro, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Date of birth and gender
• Profile photographs (optional)
• Emergency contact information

2.2 Health Information

• Medical prescriptions and documents you upload
• Lab reports and diagnostic results
• Vaccination records
• Medication history and reminders
• Doctor appointments and visit history
• Emergency health information (blood type, allergies)

2.3 Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and analytics

3. How We Use Your Information

• To provide and maintain our healthcare management services
• To process and store your medical records securely
• To send medication reminders and health notifications
• To facilitate appointment bookings with healthcare providers
• To enable prescription scanning and medicine information lookups
• To improve our services through anonymized analytics
• To communicate with you about updates and new features

4. Data Security

We implement industry-standard security measures to protect your health data:

• Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
• Access Control: Role-based access ensures only authorized users can view your data
• Secure Storage: Data is stored on Google Cloud (Firebase) with enterprise-grade security
• Regular Audits: We conduct periodic security assessments
• No Third-Party Selling: We never sell your health data to third parties

5. Data Sharing

We only share your information in the following circumstances:

• With Your Consent: When you explicitly choose to share records with a doctor or hospital
• Healthcare Providers: With doctors and hospitals you book appointments with
• Service Providers: With trusted partners who help us operate (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect rights and safety

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Withdraw consent for data processing
• Port your data to another service
• Opt-out of marketing communications

7. Data Retention

We retain your personal and health information for as long as your account is active or as needed to provide services. You can delete your account and all associated data at any time from the Settings page.

8. Children's Privacy

zuro is not intended for children under 13. Parents or guardians may create accounts to manage their children's health records under their supervision.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of zuro after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: